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Defining Quality and Maturity Level Applying the Grey System and the Method for Automotive Enterprises Diagnosis

Received: 30 November 2014     Accepted: 11 December 2014     Published: 27 December 2014
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Abstract

This study intends to diagnose the maturity level of companies certified by the Automotive Quality Management System ISO TS 16949: 2009. Thus, it analyzes if those are considered World Class Organizations (WCO), identifying its management strengths and weaknesses, to provide input for improvement opportunities in their systems. This study methodology applies the Questionnaire Benchmarking Industrial from the Institute Euvaldo Lodi of Santa Catarina (IEL / SC) using the Method for Enterprises Diagnosis (MED). Therefore, it was performed using quantitative analysis regarding the degree of companies’ maturity, applying the Grey Correlation Analysis System. Considering this research limitations and implications classify, its results are classified as exploratory. Future research may focus and study the correlation between a greater number of companies certified by ISO TS. Broad-based and larger sample size would provide a better picture for ISO TS and each organizations maturity state. This study value lies in the ability of diagnosing the organization maturity level, applying MED, Industrial Benchmarking and Grey System tools. Those allowed to define weaknesses and strengths of each organization in analysis. The study resulted in the identification of a systematic way to guide new projects and initiatives, to support and develop strategic planning and to identify how organizations are establishing world class standards.

Published in American Journal of Theoretical and Applied Statistics (Volume 3, Issue 6-1)

This article belongs to the Special Issue Statistical Engineering

DOI 10.11648/j.ajtas.s.2014030601.13
Page(s) 23-34
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2014. Published by Science Publishing Group

Keywords

ISO TS 16949, Automotive, World Class Benchmarking, Grey Method

References
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Cite This Article
  • APA Style

    Robisom Damasceno Calado, Messias Borges Silva, Angela Alice Silva Boa Sorte Oliveira, Gabriela Salim Spagnol, Alice Sarantopoulos, et al. (2014). Defining Quality and Maturity Level Applying the Grey System and the Method for Automotive Enterprises Diagnosis. American Journal of Theoretical and Applied Statistics, 3(6-1), 23-34. https://doi.org/10.11648/j.ajtas.s.2014030601.13

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    ACS Style

    Robisom Damasceno Calado; Messias Borges Silva; Angela Alice Silva Boa Sorte Oliveira; Gabriela Salim Spagnol; Alice Sarantopoulos, et al. Defining Quality and Maturity Level Applying the Grey System and the Method for Automotive Enterprises Diagnosis. Am. J. Theor. Appl. Stat. 2014, 3(6-1), 23-34. doi: 10.11648/j.ajtas.s.2014030601.13

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    AMA Style

    Robisom Damasceno Calado, Messias Borges Silva, Angela Alice Silva Boa Sorte Oliveira, Gabriela Salim Spagnol, Alice Sarantopoulos, et al. Defining Quality and Maturity Level Applying the Grey System and the Method for Automotive Enterprises Diagnosis. Am J Theor Appl Stat. 2014;3(6-1):23-34. doi: 10.11648/j.ajtas.s.2014030601.13

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  • @article{10.11648/j.ajtas.s.2014030601.13,
      author = {Robisom Damasceno Calado and Messias Borges Silva and Angela Alice Silva Boa Sorte Oliveira and Gabriela Salim Spagnol and Alice Sarantopoulos and Li Min Li},
      title = {Defining Quality and Maturity Level Applying the Grey System and the Method for Automotive Enterprises Diagnosis},
      journal = {American Journal of Theoretical and Applied Statistics},
      volume = {3},
      number = {6-1},
      pages = {23-34},
      doi = {10.11648/j.ajtas.s.2014030601.13},
      url = {https://doi.org/10.11648/j.ajtas.s.2014030601.13},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ajtas.s.2014030601.13},
      abstract = {This study intends to diagnose the maturity level of companies certified by the Automotive Quality Management System ISO TS 16949: 2009. Thus, it analyzes if those are considered World Class Organizations (WCO), identifying its management strengths and weaknesses, to provide input for improvement opportunities in their systems. This study methodology applies the Questionnaire Benchmarking Industrial from the Institute Euvaldo Lodi of Santa Catarina (IEL / SC) using the Method for Enterprises Diagnosis (MED). Therefore, it was performed using quantitative analysis regarding the degree of companies’ maturity, applying the Grey Correlation Analysis System. Considering this research limitations and implications classify, its results are classified as exploratory. Future research may focus and study the correlation between a greater number of companies certified by ISO TS. Broad-based and larger sample size would provide a better picture for ISO TS and each organizations maturity state. This study value lies in the ability of diagnosing the organization maturity level, applying MED, Industrial Benchmarking and Grey System tools. Those allowed to define weaknesses and strengths of each organization in analysis. The study resulted in the identification of a systematic way to guide new projects and initiatives, to support and develop strategic planning and to identify how organizations are establishing world class standards.},
     year = {2014}
    }
    

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  • TY  - JOUR
    T1  - Defining Quality and Maturity Level Applying the Grey System and the Method for Automotive Enterprises Diagnosis
    AU  - Robisom Damasceno Calado
    AU  - Messias Borges Silva
    AU  - Angela Alice Silva Boa Sorte Oliveira
    AU  - Gabriela Salim Spagnol
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    AU  - Li Min Li
    Y1  - 2014/12/27
    PY  - 2014
    N1  - https://doi.org/10.11648/j.ajtas.s.2014030601.13
    DO  - 10.11648/j.ajtas.s.2014030601.13
    T2  - American Journal of Theoretical and Applied Statistics
    JF  - American Journal of Theoretical and Applied Statistics
    JO  - American Journal of Theoretical and Applied Statistics
    SP  - 23
    EP  - 34
    PB  - Science Publishing Group
    SN  - 2326-9006
    UR  - https://doi.org/10.11648/j.ajtas.s.2014030601.13
    AB  - This study intends to diagnose the maturity level of companies certified by the Automotive Quality Management System ISO TS 16949: 2009. Thus, it analyzes if those are considered World Class Organizations (WCO), identifying its management strengths and weaknesses, to provide input for improvement opportunities in their systems. This study methodology applies the Questionnaire Benchmarking Industrial from the Institute Euvaldo Lodi of Santa Catarina (IEL / SC) using the Method for Enterprises Diagnosis (MED). Therefore, it was performed using quantitative analysis regarding the degree of companies’ maturity, applying the Grey Correlation Analysis System. Considering this research limitations and implications classify, its results are classified as exploratory. Future research may focus and study the correlation between a greater number of companies certified by ISO TS. Broad-based and larger sample size would provide a better picture for ISO TS and each organizations maturity state. This study value lies in the ability of diagnosing the organization maturity level, applying MED, Industrial Benchmarking and Grey System tools. Those allowed to define weaknesses and strengths of each organization in analysis. The study resulted in the identification of a systematic way to guide new projects and initiatives, to support and develop strategic planning and to identify how organizations are establishing world class standards.
    VL  - 3
    IS  - 6-1
    ER  - 

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Author Information
  • School of Production Engineering (EP-USF), S?o Francisco University, Campinas – SP, Brazil

  • School of Engineering of Guaratinguetá (FEG –UNESP), S?o Paulo State University, Guaratinguetá – SP, Brazil

  • School of Engineering of Guaratinguetá (FEG –UNESP), S?o Paulo State University, Guaratinguetá – SP, Brazil

  • School of Medical Sciences (FCM –UNICAMP), University of Campinas, Campinas - SP, Brazil

  • School of Medical Sciences (FCM –UNICAMP), University of Campinas, Campinas - SP, Brazil

  • School of Medical Sciences (FCM –UNICAMP), University of Campinas, Campinas - SP, Brazil

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